Getting Started with </br> Essjay Psychology

How it works for Medicare
rebate appointments.

Our platform connects you with qualified, compassionate Medicare therapists who provide subsidised therapy for all Australians.

01

What You Need

To be eligible for Medicare rebate appointments, you need a referral and mental health treatment plan. You can get this from your GP.

02

Find a Psychologist

To be eligible for Medicare rebate appointments, you need a referral and mental health treatment plan. You can get this from your GP.

03

Book Appointment

Pick a time and date with your chosen psychologist. We’ll then need some personal details so there’s no delay in confirming your appointment.

04

Confirmation

You’re locked in! Two days before your scheduled appointment, we‘ll take the relevant payment. See pricing if you’re unclear on our fees.

05

Attend your Appointment

At your confirmed time, jump online to meet with your chosen psychologist. Join wherever you are, on your chosen device.

06

Book a Follow Up

Log in anytime to our secure portal to schedule, modify, or cancel upcoming sessions.

Ready to get started?

Take the first step toward support with a simple and guided process.

Ready to get started?

Why Choose Us?

why-choose
  • The In-Clinic Experience, Online

    We take what works about in-person therapy – genuine connection and focused support – and make it available through telehealth.

  • Experienced, Compassionate Psychologists

    Our psychologists bring varied clinical experience, with a shared commitment to respectful and collaborative online care.

  • Tailored Support for a Range of Needs

    Whether you are navigating anxiety, OCD, depression, trauma, dissociation, neurodivergence, chronic pain, workplace stress, relationship concerns or life transitions, support is shaped around your needs and goals to find an approach that fits.

  • Professional, Accessible and Flexible

    Telehealth gives you access to professional psychology services from home or another private space that works for you. Sessions are delivered online with clear structure and space for focused therapeutic work.

Frequently Asked Questions

Online sessions are conducted via a secure video platform, allowing you to connect with your psychologist from home or anywhere convenient. All you need is a private space and a device with internet access.

Yes. At Essjay Psychology, we deliver the same in-clinic therapy experience online, ensuring professional, personalised, and evidence-based care in every session.

Online therapy suits many people, including those in rural Victoria, busy professionals, parents, or anyone preferring the convenience and privacy of remote sessions.

We support a wide range of concerns including anxiety, depression, stress, trauma, life transitions, and more.

The assessment process typically takes place over several sessions. This may include an initial consultation, one or more assessment appointments, and a feedback session to discuss results and recommendations. The exact timeline can vary depending on your needs, but we’ll guide you through each step and ensure you understand what to expect.

Yes. EMDR is offered as a structured therapy program for individuals working through trauma or distressing experiences. If you’re interested, your psychologist will first assess whether EMDR is appropriate for your needs. If it’s a good fit, we’ll develop a treatment plan that includes preparation, EMDR sessions, and follow-up support. This ensures the process is paced appropriately and delivered with care by your psychologist.

We offer a free 10 minute phone consultation to help match you with a psychologist who fits your needs, preferences, and goals.

It’s important you feel comfortable and supported. If you feel the fit isn’t right, we can assist you in connecting with another psychologist.

Standard therapy sessions are typically 50 minutes long. Initial consultations and match-calls may vary in length.

Sessions are billed at $230 and run for 50 minutes and payment is required on the day of your session.

Many private health funds offer rebates for psychology services, including online therapy. Coverage varies between providers and policies, so we recommend checking with your insurer to confirm your entitlements.

You can book online via our website or contact us directly for assistance. We offer flexible appointment times to suit your schedule

We require at least 48 hours’ notice to cancel or reschedule an appointment without incurring a fee. Cancellations made within 48 hours of your session will be charged the full fee of $215. Please note that cancellation fees are not eligible for Medicare rebates or funding.

We understand that emergencies happen. If you need to cancel for a legitimate reason, please contact us as soon as possible. The clinic may consider waiving the cancellation fee or rescheduling your appointment at no extra cost. This is at the discretion of the clinic and depends on communication and circumstances.

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